Privacy Policy

SupplyNow is a community marketplace which helps educators and schools connect with each other through our technology platform.

This includes but is not limited to booking supply staff. 

This privacy policy sets out how SupplyNow Limited, trading as SupplyNow, uses and protects any information that you give us.

We care about how the information you supply is treated and we will do so sensibly.

If you, however, do not agree with any part of this privacy policy, please do not use our platforms.

We may occasionally update this privacy statement by posting a new version on our website. Please check this page occasionally.

By joining up to SupplyNow, you are agreeing to this privacy policy.

What information do we collect?

Information that you give us: We receive, store and process information that you make available to us when accessing or using the SupplyNow Web Platform. Examples include, but are not limited to, when you:

  1. Fill in any form, such as when you register membership or update the details of your user account.
  2. Access or use the web platform, such as to search for or post a Supply session, make or accept an application, post comments or reviews, or communicate with other users; and
  3. Communicate with SupplyNow.
  4. When you use certain features of our mobile application or website, we may receive, store and process information about your location. If you access the web platform through a mobile device and do not want your device to provide us with location-tracking information, you can disable GPS and other location-tracking functions on your device.
  5. Log Data: We may also receive, store and process Log Data, which is information automatically recorded whenever you access the platform, such as IP address, date and time you access the platform, referring and exit pages, number of clicks, and pages viewed on the website.
  6. Your rating regarding a booking.

Using your personal information

We use and process Information about you for the following general purposes:

  1. To enable you to access and use the Platform;
  2. To operate, protect and improve the Platform, SupplyNow’s business, and our users’ experience, such as to perform analytics, conduct research, and for advertising and marketing;
  3. To help create and maintain a trusted and safe environment on the Platform, such as fraud detection and prevention, verifying any identifications provided by you, and conducting checks against databases such as public government databases;
  4. To send you service, support and administrative messages, reminders, and information requested by you;
  5. To administer rewards, surveys, or other promotional activities or events sponsored or managed by SupplyNow; and
  6. To comply with our legal obligations.

Disclosures

We may disclose information about you to any of our employees, agents, suppliers or subcontractors as reasonably necessary for the purposes as set out in this property statement.

In addition, we may disclose your personal information:  (1) to the extent we are required do so by law. (2) In connection with any ongoing or prospective legal proceedings. To the purchaser of any business or asset which we are selling.

Other websites

This website contains links to other websites. We are not responsible for the practices of third party websites.

Ensuring we have the most up to date information

Please let us know if the personal information we have needs to be corrected or changed.

Cookies

Cookies are used to:

  1. Measure how you use the website so it can be updated and improved based on your needs.
  2. Remember the notifications you’ve seen so that we don’t show them to you again.
  3. We may, either directly or through third party companies and individuals we engage to provide services to us, also continue to track your behaviour on our own Platform for purposes of our own customer support, analytics, research, product development, fraud prevention, regulatory compliance, investigation, as well as to enable you to use and access the Platform.

Contractors

We contract out a number of services from time to time. Our contractors may see some of your personal information. Typically, our contractors would include IT contractors and database designers. IT contractors and database designers will abide by our Privacy Policy and operate within the guidelines of the Privacy Act.

Your rights

You may request us to provide you with any personal information we hold about you. We will require the following: a request in writing, the payment of a fee (currently £10) and proof of your identity and current address. We will comply with an individual’s request regarding access, correction, and/or deletion of the personal data it stores in accordance with applicable law.

Enquiries and Complaints

All membership and profile information are retained indefinitely. If you would like us to delete your personal information please send an email to the Community Manager at  help@supplynow.co.uk and provide details of your request.

We are proud to have been nominated as a Finalist for Startup of the Year at the Bett Awards 2018

SupplyNow Limited. 5th Floor Broadgate Tower 20 Primrose Street London EC2A 2EW
Registered Company No: 10399281

© 2016 SupplyNow. All rights Reserved.

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